How to return an item
We only provide returns on books purchased from our store. Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. You must return the item within 25 days of your purchase for a refund.
- We do not provide refunds for online study courses.
- Please email firstname.lastname@example.org to request a refund and we will assign you a RMA #.
- Mail your returned item to:
Contractor Exam Preps
1517 San Jacinto
Houston, TX 77002
- Include in your package a signed letter stating the reason for your return and the original receipt.
Some items cannot be returned if they are opened. Online study courses and audio CDs are not returnable.
Merchandise that has been worn, used, or altered will not be accepted for return or exchange.
All items are subject to a 20% restocking fee, this will be deducted from your refund. We also do not refund the original shipping and handling that you paid on the order.
We do not provide exchanges.